GlowSnap Experience
Privacy Policy
This policy explains what information GlowSnap Experience ("GlowSnap," "we," "us") collects through this website, how we use it, who we share it with, and the choices you have. It covers glowsnapexperience.com. Photos taken at events are handled under the agreement with the event host.
Information we collect
Information you give us
When you check a date or request a quote, we collect what you enter in the form:
- Your name, mobile number, and email address
- Event details: date, occasion, venue name and address, expected guests, hours, budget, and any notes you add
- The package you showed interest in, if any
We also keep messages you send us by text, email, phone, or social media.
Information collected automatically
- Device and browser details, such as browser type, operating system, and screen size
- Pages you visit on this site, the page you came from, and the date and time of your visit
- Ad campaign details in the link you clicked, such as UTM tags and click IDs from Meta or TikTok, which tell us which ad brought you here
- Information collected by cookies and similar tools, described in Cookies and the Meta Pixel
We do not knowingly collect sensitive personal data, such as government ID numbers, financial account numbers, health information, or precise geolocation, through this website.
How we use your information
- To check availability, prepare your quote, and book and run your event
- To contact you about your request and event by call, text, or email
- To understand how visitors use this site and improve it
- To measure how well our ads work and to show our ads to people who may be interested, including people who have visited this site
- To prevent spam and fraud, and to meet legal obligations
Cookies and the Meta Pixel
This site uses cookies and similar technologies. Some are needed for the site to work, such as remembering that you closed our notice. Others are advertising tools.
We use the Meta Pixel, a tool from Meta Platforms, Inc. (the company behind Facebook and Instagram). When you visit, the Meta Pixel may collect information such as the pages you view, actions you take (like starting or sending the booking form), your browser and device details, your IP address, and cookie identifiers. We may also use similar tools from other ad platforms, such as TikTok.
Third parties, including Meta, may use cookies, web beacons, and similar technologies to collect or receive information from this website and elsewhere on the internet, and use that information to provide measurement services and target ads. Meta's use of this information is governed by the Meta Privacy Policy.
You can opt out of the collection and use of information for ad targeting in these ways:
- Use the opt-out button in Your privacy choices below. It turns off our ad pixels on this browser.
- Turn on Global Privacy Control in your browser. We treat it as an opt-out.
- Adjust your Meta ad settings.
- Use the industry opt-out tools at aboutads.info/choices or youronlinechoices.eu.
- Block or delete cookies in your browser settings. Some site features may not work as expected.
Calls and text messages
When you send the booking form, you agree that GlowSnap Experience may contact you about your request and event by call, text, or email at the contact details you provide. Consent is not a condition of booking.
- Message frequency varies based on your conversation with us.
- Message and data rates may apply.
- Reply STOP to stop receiving texts. Reply HELP for help, or call (469) 812-7564.
We do not sell or share your mobile number or text messaging consent with third parties for their own marketing purposes.
How we share your information
We do not sell your personal information for money. We share it only as follows:
- Service providers that help us run the business, such as website hosting, form delivery, email, booking and customer management software (BoothBook), and payment processing (PayPal). They may use your information only to provide services to us.
- Advertising partners such as Meta, through the pixel described above, for ad measurement and targeted advertising. Under some state privacy laws, this may be considered a "sale" of personal data or "targeted advertising." You can opt out at any time in Your privacy choices.
- Legal and safety reasons, when required by law or to protect our rights, our customers, or others.
- Business transfers, if GlowSnap Experience is sold or merged, as part of that transaction.
Your privacy choices
Opt out of targeted advertising and the sharing of your data with ad platforms
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Your rights
Depending on where you live, including Texas, you may have the right to:
- Confirm whether we process your personal data, and access it
- Correct inaccurate personal data
- Delete personal data you gave us or that we have about you
- Get a copy of personal data you gave us, in a portable format where available
- Opt out of targeted advertising, the sale of personal data, and profiling that produces legal or similarly significant effects
We honor these requests for all visitors, wherever they live.
How to make a request
Email hello@glowsnapexperience.com or call (469) 812-7564. Tell us what you are asking for. We may need to verify your identity before acting on a request. You may use an authorized agent where the law allows.
We respond within 45 days. If we need more time, we will tell you why, and we may extend that once by up to 45 more days. We will not discriminate against you for exercising your rights.
Appeals
If we decline your request, you may appeal by replying to our decision or contacting us using the details above with the subject "Privacy appeal." We will respond to appeals within 60 days and explain our decision. If your appeal is denied, you may contact the Texas Attorney General.
Retention and security
We keep personal information only as long as needed for the purposes in this policy, such as handling your request, running your event, keeping business and tax records, and meeting legal obligations. We use reasonable administrative, technical, and physical safeguards to protect it. No method of sending or storing data is completely secure.
Children
This website is meant for adults planning events. It is not directed to children under 13, and we do not knowingly collect personal information from them through this site. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date above. Significant changes will be noted on this page.
Contact us
GlowSnap Experience
850 Lake Carolyn Pkwy, Irving, TX 75039
(469) 812-7564
hello@glowsnapexperience.com